FREQUENTLY ASKED QUESTION
The most popular questions about working with our exchange service.If you couldn"t find the answer to your question question, please contact us.
What is a confirmation from the Bitcoin network?
To move Bitcoins from the old owner to the new one, you need to receive confirmation from the network. Without...
Why is the duration of transaction confirmation increasing?
At the moment, given the state of the network, there are several reasons for the delay in Bitcoin transactions:• Explicit...
What should I do if the payment has not been received after 24 hours?
There are situations when the exchange does not take place or the funds do not arrive, in this case, you...
Why is my order deleted?
Your order has been deleted and you do not know why? What to do in this case?Exchange orders are deleted...